Ticket Planet has a no refund policy for all tickets duly purchased from any of its sales channels. Guests with unused tickets are advised to use them as soon as possible as ticket validity is restricted to one month from date of purchase after which the ticket becomes invalid. To utilize unused tickets within the validity period, kindly send an email to contact@ticketplanet.ng with new itinerary before proposed travel date.
Prices are subject to change without prior notice to guests due to unforeseen economic circumstances.
Please note that Ticket Planet tickets are not transferable and cannot be resold to anyone else.
Purchased but un-used tickets not used to travel have a validity of one (1) month from date of purchase, as long as the amount paid for the cancelled journey is not less than the cost of the proposed journey, in the event that it is, you will be required to pay the difference.
For queries and enquiries on issues not addressed above, kindly reach our care team via email or mobile using contact@ticketplanet.ng or +234 8036346686.

Kindly note the above terms and conditions.

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